The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts

Autori

• AA.VV.

Parametri

• 256 pagine
• 9 ore di lettura

• Auto-aiuto
• Commercio
• Crescita personale
• Saggistica
• Temi psicologici

Maggiori informazioni sul libro

An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation

Lingua: Inglese

Pubblicato: 2009

(In brossura)