Esaurito
Parametri
- 349pagine
- 13 ore di lettura
Maggiori informazioni sul libro
The author in this text, introduces a new concept - that each of the main business functions such as design, operations, accounting and marketing is a customer for the others, and that the links between and within departments form a continuous chain of customers extending to those buying the product or service. Everyone has a customer. Performance is no longer measured internally, but instead is judged by what is good for the next customer.
Acquisto del libro
Building a Chain of Customers, Richard Schonberger
- Lingua
- Pubblicato
- 1990
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- (Copertina rigida)
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- Titolo
- Building a Chain of Customers
- Lingua
- Inglese
- Autori
- Richard Schonberger
- Editore
- Guild Publishing
- Pubblicato
- 1990
- Formato
- Copertina rigida
- Pagine
- 349
- ISBN10
- 0091745993
- ISBN13
- 9780091745998
- Serie
- Descrizione
- The author in this text, introduces a new concept - that each of the main business functions such as design, operations, accounting and marketing is a customer for the others, and that the links between and within departments form a continuous chain of customers extending to those buying the product or service. Everyone has a customer. Performance is no longer measured internally, but instead is judged by what is good for the next customer.