Maggiori informazioni sul libro
Businesses go through dramatic twists and turns. Some survive, while quite a few fall by the way-side. Corporate heads grapple with this and are keen to find a sustainable model for making organisations last.Dabawalas, the story of Mumbai's ubiquitous homemade food delivery men stands in sharp contrast. A 115-year-old business enterprise, run by semiliterate group of people, that has sustained itself through the vicissitudes of change presents a role model. Through a dialogue between four characters, the book brings to the fore key characteristics of successful organisations - values, decentralised decision-making, continuous value addition to customer care and many more. Besides this, the book includes take-aways for leaders and managers to imbibe for building lasting success based on values.
Acquisto del libro
Dabawalas, Shrinivas Pandit
- Lingua
- Pubblicato
- 2007
- product-detail.submit-box.info.binding
- (In brossura)
Metodi di pagamento
Qui potrebbe esserci la tua recensione.
- Titolo
- Dabawalas
- Lingua
- Inglese
- Autori
- Shrinivas Pandit
- Editore
- Tata McGraw-Hill Education
- Pubblicato
- 2007
- Formato
- In brossura
- ISBN10
- 0070621519
- ISBN13
- 9780070621510
- Serie
- Valutazione
- 3,8 su 5
- Descrizione
- Businesses go through dramatic twists and turns. Some survive, while quite a few fall by the way-side. Corporate heads grapple with this and are keen to find a sustainable model for making organisations last.Dabawalas, the story of Mumbai's ubiquitous homemade food delivery men stands in sharp contrast. A 115-year-old business enterprise, run by semiliterate group of people, that has sustained itself through the vicissitudes of change presents a role model. Through a dialogue between four characters, the book brings to the fore key characteristics of successful organisations - values, decentralised decision-making, continuous value addition to customer care and many more. Besides this, the book includes take-aways for leaders and managers to imbibe for building lasting success based on values.