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This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.
Acquisto del libro
ITIL Service Operation, AA.VV.
- Lingua
- Pubblicato
- 2011
- product-detail.submit-box.info.binding
- (In brossura)
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Metodi di pagamento
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- Titolo
- ITIL Service Operation
- Lingua
- Inglese
- Autori
- AA.VV.
- Editore
- TSO
- Pubblicato
- 2011
- Formato
- In brossura
- ISBN10
- 0113313071
- ISBN13
- 9780113313075
- Serie
- Tag
- Saggistica, Libri di testo, Commercio, Business & Management, Altri libri di testo, Marketing & Vendite, Marketing e PR
- Valutazione
- 4,1 su 5
- Descrizione
- This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.