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Customer Data Integration

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"Customers are the heart of any business. But we can't succeed if we develop only one talk addressed to the 'average customer. ' Instead we must know each customer and build our individual engagements with that knowledge. If Customer Relationship Management (CRM) is going to work, it calls for skills in Customer Data Integration (CDI).

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Customer Data Integration, Jill Dyché

Lingua
Pubblicato
2006
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(Copertina rigida)
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Titolo
Customer Data Integration
Lingua
Inglese
Editore
Wiley, J
Pubblicato
2006
Formato
Copertina rigida
Pagine
320
ISBN10
0471916978
ISBN13
9780471916970
Serie
Valutazione
3,3 su 5
Descrizione
"Customers are the heart of any business. But we can't succeed if we develop only one talk addressed to the 'average customer. ' Instead we must know each customer and build our individual engagements with that knowledge. If Customer Relationship Management (CRM) is going to work, it calls for skills in Customer Data Integration (CDI).