Esaurito
Maggiori informazioni sul libro
CRM is an integrated information system that is used to plan, schedule and control the pre-sales and post-sales activities in an organization. This text is a manager's guide to making the most of CRM techniques for enhancing customer service, sales force effectiveness and marketing strategy.
Acquisto del libro
The CRM handbook : a business guide to customer relationship management, Jill Dyché
- Lingua
- Pubblicato
- 2005
- Rilegatura
- (In brossura)
Ti avviseremo via email non appena lo rintracceremo.
Metodi di pagamento
Qui potrebbe esserci la tua recensione.
- Titolo
- The CRM handbook : a business guide to customer relationship management
- Lingua
- Inglese
- Autori
- Jill Dyché
- Editore
- Addison-Wesley
- Pubblicato
- 2005
- Formato
- In brossura
- ISBN10
- 0201730626
- ISBN13
- 9780201730623
- Serie
- Categoria
- Tag
- Commercio
- Valutazione
- 3,5 su 5
- Descrizione
- CRM is an integrated information system that is used to plan, schedule and control the pre-sales and post-sales activities in an organization. This text is a manager's guide to making the most of CRM techniques for enhancing customer service, sales force effectiveness and marketing strategy.