Il libro è attualmente esaurito
Parametri
- 160pagine
- 6 ore di lettura
Maggiori informazioni sul libro
This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.
Acquisto del libro
Service Encounters in Tourism, Events and Hospitality, Miriam Firth
- Lingua
- Pubblicato
- 2020
- product-detail.submit-box.info.binding
- (In brossura)
Ti avviseremo via email non appena lo rintracceremo.
Metodi di pagamento
Ancora nessuna valutazione.
- Titolo
- Service Encounters in Tourism, Events and Hospitality
- Lingua
- Inglese
- Autori
- Miriam Firth
- Pubblicato
- 2020
- Formato
- In brossura
- Pagine
- 160
- ISBN10
- 1845417267
- ISBN13
- 9781845417260
- Serie
- Descrizione
- This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.