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Service Delivery is the second element in the new ITILInfrastructure Library to be published. Service providersneed to offer business users adequate support - ServiceDelivery covers all aspects that must be taken intoconsideration. Issues covered include Service LevelManagement, Financial Management for IT Services, ITService ......
Acquisto del libro
Service delivery, AA.VV.
- Lingua
- Pubblicato
- 2003
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- (In brossura)
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