Esaurito
Maggiori informazioni sul libro
Focusing on the integration of customer service and marketing data, this book highlights the importance of utilizing advanced digital technologies to enhance user experience. It argues that businesses must adapt to these innovations to remain competitive in today's market. By optimizing customer touchpoints, companies can drive growth, improve efficiency, and ensure customer satisfaction. The text serves as a guide for organizations aiming to thrive in a rapidly evolving digital landscape.
Acquisto del libro
Digitizing The Customer Journey, Stephen J. Wright
- Lingua
- Pubblicato
- 2019
- product-detail.submit-box.info.binding
- (Copertina rigida)
Ti avviseremo via email non appena lo rintracceremo.
Metodi di pagamento
Ancora nessuna valutazione.
- Titolo
- Digitizing The Customer Journey
- Sottotitolo
- Using the Latest Digital Technologies to Support Growth, Efficiency and Delight Customers Throughout the Customer's Touchpoints
- Lingua
- Inglese
- Autori
- Stephen J. Wright
- Editore
- Bluetrees gmbh
- Pubblicato
- 2019
- Formato
- Copertina rigida
- Pagine
- 124
- ISBN13
- 9783952512647
- Serie
- Descrizione
- Focusing on the integration of customer service and marketing data, this book highlights the importance of utilizing advanced digital technologies to enhance user experience. It argues that businesses must adapt to these innovations to remain competitive in today's market. By optimizing customer touchpoints, companies can drive growth, improve efficiency, and ensure customer satisfaction. The text serves as a guide for organizations aiming to thrive in a rapidly evolving digital landscape.