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"Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!
Acquisto del libro
Customer-Focused Quality, Richard Hinton Thomas
- Lingua
- Pubblicato
- 1993
- Rilegatura
- (Copertina rigida)
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- Titolo
- Customer-Focused Quality
- Sottotitolo
- What to Do on Monday Morning
- Lingua
- Inglese
- Autori
- Richard Hinton Thomas
- Editore
- Prentice Hall Direct
- Pubblicato
- 1993
- Formato
- Copertina rigida
- Pagine
- 273
- ISBN10
- 013189630X
- ISBN13
- 9780131896307
- Serie
- Tag
- USA
- Descrizione
- "Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!