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Healthcare Operations Management

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  • 431pagine
  • 16 ore di lettura

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This book focuses on operations management and the strategic implementation of programs, techniques, and tools aimed at reducing costs and enhancing quality. It covers fundamental concepts of operations management while connecting them to contemporary healthcare trends like evidence-based medicine and pay-for-performance. The practical approach features real-world examples to clarify concepts and discusses software tools that address operational challenges. Key elements include methodologies for aligning strategic and operational goals, utilizing project management tools and balanced-scorecard techniques for project execution and monitoring. The text delves into process improvement tools and techniques, such as Six Sigma, Lean enterprise, and simulation, applying these to supply chain management, scheduling, and other healthcare issues. Each chapter includes overviews, key terms, discussion questions, and problems. A companion website offers Excel templates, Arena models, tutorials, exercises, PowerPoint presentations, and web links. The book also explains various software tools for problem-solving and decision-making, including Microsoft Excel and Project, and provides a version of Arena software for practicing process modeling, which is instrumental for healthcare organizations in optimizing patient flow and improving patient-care processes.

Acquisto del libro

Healthcare Operations Management, Julie M. Hays, Daniel B. Mclaughlin

Lingua
Pubblicato
2008
Rilegatura
(Copertina rigida)
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Metodi di pagamento

Titolo
Healthcare Operations Management
Lingua
Inglese
Pubblicato
2008
Formato
Copertina rigida
Pagine
431
ISBN10
1567932886
ISBN13
9781567932881
Serie
Descrizione
This book focuses on operations management and the strategic implementation of programs, techniques, and tools aimed at reducing costs and enhancing quality. It covers fundamental concepts of operations management while connecting them to contemporary healthcare trends like evidence-based medicine and pay-for-performance. The practical approach features real-world examples to clarify concepts and discusses software tools that address operational challenges. Key elements include methodologies for aligning strategic and operational goals, utilizing project management tools and balanced-scorecard techniques for project execution and monitoring. The text delves into process improvement tools and techniques, such as Six Sigma, Lean enterprise, and simulation, applying these to supply chain management, scheduling, and other healthcare issues. Each chapter includes overviews, key terms, discussion questions, and problems. A companion website offers Excel templates, Arena models, tutorials, exercises, PowerPoint presentations, and web links. The book also explains various software tools for problem-solving and decision-making, including Microsoft Excel and Project, and provides a version of Arena software for practicing process modeling, which is instrumental for healthcare organizations in optimizing patient flow and improving patient-care processes.