Small talk to najważniejsza umiejętność komunikacyjna, którą można rozwijać. Carol A. Fleming chce pokazać, że small talk nie jest taki mały, jak mogłoby się wydawać. To podstawa każdej relacji, zarówno zawodowej, jak i osobistej. To głos ludzi, którzy wracają się do siebie, szukając podobieństw, wspólnych zainteresowań, dobrej woli, relacji i rzyjaźni. Zgrabnej konwersacji można się nauczyć, nawet jeśli wymaga to paru kroków. Autorka omawia aspekty wewnętrzne i zewnętrzne small talku od właściwej postawy po sposób ubierania się, poruszania i przedstawiania się. Co najważniejsze, ukazuje proste, zapadające w pamięć strategie konwersacyjne, które ułatwiają przejście od Ładną mamy pogodę do prawdziwej, korzystnej dla obu stron relacji. Ale nie powie ci, co masz powiedzieć. Uwierz lub nie, ale masz już w sobie to, czego potrzebujesz. Ona jedynie dostarcza kluczy, aby to odblokować. Small talk to język powitania, wyraz życzliwości, uznanie innych, kulturalna wymiana powitań i uśmiechów oraz stworzenie bezpiecznej, uprzejmej przestrzeni społecznej i to cię przeraża? Po przeczytaniu tej książki będziesz się zastanawiać, o co było to całe zamieszanie?
Carol A. Fleming Ordine dei libri
La Dottoressa Carol Fleming è una specialista della comunicazione dedicata allo sviluppo vocale e alla formazione. Il suo lavoro si concentra sull'aiutare le persone a migliorare le proprie capacità comunicative affinando la voce, la scelta delle parole e il portamento. Dedica notevole attenzione alle varie forme e sottigliezze della comunicazione non verbale. Il suo approccio offre una guida completa per migliorare l'eloquio, sottolineando che non solo ciò che diciamo, ma anche come lo diciamo e come appariamo mentre lo diciamo, è di fondamentale importanza.



- 2024
- 2018
The Serious Business of Small Talk
- 208pagine
- 8 ore di lettura
For many, light conversation at social events can be daunting. Carol Fleming, bestselling author of It's the Way You Say It, breaks down small talk into a manageable process that anyone can master. She emphasizes that small talk is not trivial; it forms the foundation of all relationships, both personal and professional. It represents the effort to connect, find common ground, and foster goodwill. While many engage in small talk daily with acquaintances, approaching strangers can be intimidating. Fleming assures that graceful social conversation can be learned, even by those who feel overwhelmed. She addresses both the inner mindset and outer presentation, covering aspects like attitude, dress, movement, and introductions. Most importantly, she offers simple, memorable strategies to transform mundane exchanges into meaningful dialogues. Rather than dictating what to say, she encourages readers to tap into their own potential. Small talk is a language of welcome, a means of acknowledging others, and creating a friendly social environment—something that may seem daunting at first. After exploring her insights, readers will likely find that the fear surrounding small talk was unfounded.
- 2010
"No other skills will position you ahead of your competition as much as good speaking and presentation skills. No book approaches the depth and breadth of Dr. Carol Fleming's It's the Way You Say It." -Patricia Fripp, CSP, CPAE, Keynote Speaker, Executive Speech Coach Make Your Speaking More Impressive Refine your voice, words, and demeanor and speak your mind effectively. It's the Way You Say It offers: Useful vocal self-evaluation tools Valuable tips to solve specific voice problems Expert advice on how to develop a dynamic voice Advice on how to become verbally competent and fluent Practical methods to become well-spoken How to speak with comfort and confidence Steps to become approachable and gracious Professional guidance in conquering stage fright Speech consultant, Dr. Carol Fleming brings unique knowledge and skills to the speaking needs of individuals and corporate clients. She has leveraged her professional background and skills, a Ph.D. from Northwestern University and over thirty years of successfully helping clients to improve their communication skills, to write a book that will benefit the individual to refine their voice, words, and demeanor and speak their mind effectively. Dr. Fleming knows what is important to the adult learner and how to streamline the learning process.