Be Our Guest

Perfecting the Art of Customer Service

Autori

• Michael D. Eisner
• Theodore Kinni
• Walt Disney
• Disney Institute

Parametri

• 208 pagine
• 8 ore di lettura

• Auto-aiuto
• Business & Management
• Commercio
• Crescita personale
• Saggistica

Maggiori informazioni sul libro

Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers. Reprint. 25,000 first printing.

Lingua: Inglese

Pubblicato: 2003

(In brossura)