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The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.
Acquisto del libro
The Customer Rules, Lee Cockerell
- Lingua
- Pubblicato
- 2013
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- (In brossura)
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- Titolo
- The Customer Rules
- Lingua
- Inglese
- Autori
- Lee Cockerell
- Editore
- Profile Books(GB)
- Pubblicato
- 2013
- Formato
- In brossura
- Pagine
- 189
- ISBN10
- 1781251223
- ISBN13
- 9781781251225
- Serie
- Valutazione
- 4,05 su 5
- Descrizione
- The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.