The New Customer Experience Management

Why and How the Companies of the Future Address Their Customers' Needs Proactively

Autori

• Ivaylo Yorgov

Parametri

• 136 pagine
• 5 ore di lettura

• Economia e affari

Maggiori informazioni sul libro

Focusing on the design and implementation of a post-sales service program, this guide emphasizes the importance of proactively meeting customer needs in a personalized manner. It covers strategies to create a future-proof service approach, making it essential for businesses looking to enhance customer satisfaction and loyalty in a rapidly evolving market.

Lingua: Inglese

Pubblicato: 2022

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