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The Employee Experience Advantage provides the first comprehensive research-based look at how to optimize the three fundamental environments that shape employee experience. Thus creating and organization where people genuinely want to show up to work to perform their best. This eye-opening strategy guide takes you step by step through the entire process of purposefully designing a work experience to create a truly engaged workforce that unlocks business performance. After a foundational primer on the history and the current state of the movement to optimize employee experience, the book dives into in-depth explanations of the three experience environments: the physical, technological, and cultural environments. Then, it makes a bulletproof business case for investing in the transformation into an experiential organization, complete with insight and proven metrics gained from interviewing 150 executives, reviewing 150 studies and articles, and analyzing over 250 global organizations. Finally, an entire section looks at every practical piece of building employee experience into the architecture of your organization in order to produce tangible business results. An extensive collection of case studies and first hand examples from the leaders working at the forward-edge of employee experience provides peerless understanding of: How developing amazing employee experiences gives you an unfair advantage over the competition when it comes to talent ; What employees care about most when it comes to culture, technology, and the physical work environment and how to give it to them ; Why employee experience is the next massive area of investment for organizations around the world and what you can do to stay ahead of everyone else--from dust jacket
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The Employee Experience Advantage, Jacob Morgan
- Lingua
- Pubblicato
- 2017
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- (Copertina rigida)
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