Kenneth Blanchard Libri

'Chi ha spostato il mio formaggio?' è una storia divertente e istruttiva su Nasofino e Trottofino, che sono topi, e Tentenna e Ridolino, che sono gnomi, quattro personaggi che vivono in un labirinto e sono alla ricerca di un 'formaggio' che li faccia vivere felici. Nel libro, i personaggi fronteggiano dei cambiamenti inattesi. Uno di loro, alla fine, affronta il mutamento e scrive sulle pareti del labirinto che cosa ha imparato dalla sua esperienza. Chi legge quello che ha scritto il gnomo Ridolino potrà scoprire come gestire il cambiamento per subire meno stress e avere più successo nel lavoro e nella vita.

According to Ceramics Monthly, approximately 75 per cent of potters glaze their pieces at mid-range temperatures. This is a complete studio guide to successful glazing at mid-range temperature. It explores all the fundamental techniques, as well as offering artisan tips for specialist glazing.

With hundreds of recipes for some of the most popular and enduring high-fire glazes, this reference is useful to ceramists who want to master this versatile aspect of the art. It offers an examination of glaze materials, chemistry, tools and presents the basics of mixing, application and firing procedures.

"Your competitive edge in today's business environment is in how your customers are treated. If you want to succeed, it's time to get creative about customer service! The Simple Truths of Service is an unforgettable true story about a very special young man ... Johnny, a young man living with Down Syndrome, who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every interaction."--Adapted from Amazon

"Empowerment" can be a mind-numbing topic, but in The 3 Keys to Empowerment, Ken Blanchard and his coauthors use concrete examples, a Q&A format, case histories, and entertaining sidebars to keep the discussion lively. The first "key" is information, which the authors say managers must share liberally with employees to help create a sense of ownership. Next is setting up understandable boundaries that will make employees feel both comfortable and challenged. Finally, managers must develop teams to replace the old hierarchical structure. Armed with this new model of empowerment, companies can navigate the demanding world of global competition.

Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice.

In this third edition, bestselling authors Ken Blanchard and Mark Miller answer the question most leaders ask at some point in their career: “What do I need to do to be a great leader?” The secret may surprise you. The authors get at the heart of what makes a leader successful in this classic business fable. Newly promoted but struggling young executive Debbie Brewster asks her mentor, “What is the secret of great leaders?” His reply—“great leaders serve”—flummoxes her, but over time he reveals the five fundamental ways that leaders succeed through service. Along the way, Debbie learns: • Why great leaders seem preoccupied with the future • How people on the team ultimately determine your success or failure • What three arenas require continuous improvement • Why true success in leadership has two essential components • How to knowingly strengthen—or unwittingly destroy—leadership credibility This new edition includes a leadership self-assessment so readers can measure to what extent they lead by serving and where they can improve. The authors have also added answers to the most frequently asked questions about how to apply the SERVE model in the real world. As practical as it is uplifting, The Secret shares Blanchard and Miller’s wisdom about leadership in a form that anyone can easily understand and implement.

In this parable, the tale of Paula pigeon is told demonstrating how organizations must become much better at capturing the talents, energy and commitment of all employees if the organizations want breakthrough ideas.