Winning at Service

Autori

• Waldemar Schmidt
• Els Van Weering
• Gordon Adler

Parametri

• Biografie e pensieri
• Economia e affari

Maggiori informazioni sul libro

This book uncovers the Secrets to Service Success by examining four service companies that rose to industry leadership. Through interviews with their CEOs, it highlights three fundamental principles shared by Thomas Berglund, J. Philip Sorensen, Francis Mackay, and Pierre Bellon.

Lingua: Inglese

Pubblicato: 2003

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