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Role of competency mapping in human resource management

A study on implementation of competency mapping in BPO'S

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  • 80pagine
  • 3 ore di lettura

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Exploring the interplay between leadership competencies and organizational change, the book highlights how managers' effectiveness in person-oriented and task-oriented behaviors influences their ability to implement planned changes. It critiques the common practice of isolating outsourcing initiatives, revealing potential pitfalls. Through a case study, it presents frameworks for enhancing a firm's competencies and offers insights into the complexities of organizational change. The work serves as a valuable analytical tool for firms to better plan and monitor their outsourcing strategies.

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Role of competency mapping in human resource management, Ravi Shankar

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Pubblicato
2016
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