You Will Be Satisfied

Autori

• Bob Tasca

Parametri

Pagine

240pagine

Tempo di lettura

9ore

• Economia e affari

Maggiori informazioni sul libro

Focusing on customer satisfaction, Bob Tasca shares his remarkable success in the automotive industry, where his Ford dealership consistently excels in sales and customer loyalty. With a return rate of 65 percent, significantly higher than competitors, he offers insights applicable to various fields. Through concise chapters filled with real-life examples and actionable lessons, Tasca provides a roadmap for enhancing customer loyalty, making it accessible for anyone looking to boost their sales and service effectiveness.

Per saperne di più

Lingua: Inglese

Pubblicato: 1997

(In brossura)