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Mastering the three stages of a Powerful Conversation--from shared feelings and beliefs, to an exchange of wants and needs, closing with action steps and mutual commitments--will help you exercise more control over your interactions, and greatly enhance both your leadership skills and your success.
Acquisto del libro
Powerful conversations. How high-impact leaders communicate, Philip J. Harkins
- Lingua
- Pubblicato
- 1999
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- (Copertina rigida)
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