Dealing with difficult people

Autori

• Christina Osborne

Parametri

• Commercio e vendita
• Economia e affari

Maggiori informazioni sul libro

Practical techniques show you how to identify and understand difficult people. Clear text and illustrations cover every aspect of gaining co-operation to improve performance. Simple checklists enable you to anticipate problems and find the best solutions for challenging situations. Accessible flow charts and diagrams explore different options for taking action and provide useful examples.

Lingua: Inglese

Pubblicato: 2001