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Customer with a Capital C

Customer-Centric Service in a Nutshell

Autori

Ken Welsh

Parametri

Pagine: 152pagine
Tempo di lettura: 6ore

Economia e affari

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Focusing on the inner workings of Headsets.com, a leading customer service organization in North America, this book offers valuable insights into effective customer service practices. It explores the company's innovative approaches, emphasizing the importance of customer satisfaction and engagement in building a successful business. Through real-world examples and strategies, readers gain a deeper understanding of how exceptional service can drive growth and loyalty.

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Customer with a Capital C, Ken Welsh

Lingua
Pubblicato: 2015
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Titolo: Customer with a Capital C
Sottotitolo: Customer-Centric Service in a Nutshell
Lingua: Inglese
Autori: Ken Welsh
Editore: Partridge Singapore
Pubblicato: 2015
Formato: In brossura
Pagine: 152
ISBN13: 9781482829945
Tag: Economia e affari
Descrizione: Focusing on the inner workings of Headsets.com, a leading customer service organization in North America, this book offers valuable insights into effective customer service practices. It explores the company's innovative approaches, emphasizing the importance of customer satisfaction and engagement in building a successful business. Through real-world examples and strategies, readers gain a deeper understanding of how exceptional service can drive growth and loyalty.