50 Powerful Ideas You Can Use to Keep Your Customers

Autori

• Paul R. Timm

Parametri

Pagine

158pagine

Tempo di lettura

6ore

• Commercio e vendita
• Economia e affari

Maggiori informazioni sul libro

Focusing on the impact of customer satisfaction, this book illustrates how disengaged customers can lead to a decline in business performance. It emphasizes the importance of continuous, customer-centered innovations to build and maintain a loyal customer base. By encouraging managers and employees to consider the small, meaningful changes they can implement, it aims to foster a culture of improvement and attentiveness to customer needs, ultimately driving organizational success.

Per saperne di più

Lingua: Inglese

Pubblicato: 2002

(In brossura)