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Focusing on the shortcomings of federal performance measurement systems, this work critiques the reliance on outcomes over outputs in assessing government efficiency and effectiveness. It argues that an increased emphasis on output reporting could enhance operational management and cost reduction. The author highlights the lack of effective output measurement in American federal government operations, suggesting that this gap significantly hinders efforts to improve overall performance. The analysis integrates output metrics within the input-output-outcome framework, advocating for a more balanced approach to performance management.
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The 'Missing Link' in Federal Government Performance Reporting, David A. King
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- 2015
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