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Amidst radical changes in medical practice, patient experience and satisfaction have become crucial for outcomes and reimbursement. Dr. Bob Baker, a seasoned internist and gastroenterologist, shares practical strategies to enhance patient interactions without demanding extra time from providers. Drawing from his extensive experience in both medicine and performance arts, he offers unique insights and techniques that can lead to improved patient reviews and satisfaction, addressing the challenges faced by healthcare professionals today.
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The Performance of Medicine: Techniques from the Stage to Optimize the Patient Experience and Restore the Joy of Practicing Medicine, Bob Baker
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- 2018
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