Breakthrough

What Cabin Crew Can Teach You About Leadership, Teamwork and Customer Contact

Autori

• Thomas Gelmi

Parametri

• 204 pagine
• 8 ore di lettura

• Economia e affari

Maggiori informazioni sul libro

Set within the confined space of an aircraft, this book explores the dynamics between managers, employees, and customers as they navigate interpersonal interactions and conflicts. The narrative reflects broader workplace challenges, highlighting the complexities of relationships and communication in high-pressure environments. Through these encounters, it examines themes of authority, collaboration, and the human experience in professional settings.

Lingua: Inglese

Pubblicato: 2019

(In brossura)