SERVICE AUTOMATION FOUNDATION COURSEWARE

Autori

• Jan Willem Honig

Parametri

• Arte / Cultura
• Belle arti
• Hobby

Maggiori informazioni sul libro

The Courseware package consist out of two publications, Service Automation Foundation Courseware ISBN 978 94 018 0206 2 and Service Automation Framework ISBN 978 94 018 0062 4 .Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now.This 2 day course will give you deep insight into the concept of Service

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Lingua: Inglese

Pubblicato: 2018

(In brossura)