Applying Behavioural Science to the Private Sector

Decoding What People Say and What They Do

Autori

• Helena Rubinstein

Parametri

• 137 pagine
• 5 ore di lettura

• Arte / Cultura
• Design

Maggiori informazioni sul libro

Part I: Theory and principles of behavioural science.- Chapter 1: An overview of behavioural science: Why businesses don't use it and why they should.- Chapter 2: The difficulty of predicting behaviour: Why existing market research methods aren't good enough.- Chapter 3: The science behind behaviour: Why evidence-based theories and models are useful.- Chapter 4: The application of theory to intervention design: Why a structured process is vital.- Part II Embedding behavioural science in the business.- Chapter 5: The integration of behavioural science into business: How to overcome resistance to using it in in the organisation.- Chapter 6: The importance of multiple perspectives: How to make behavioural science work in multidisciplinary teams.- Chapter 7: A case study of using behavioural science in practice: How Southwest Airlines used it to improve the boarding experience.- Chapter 8: The ethical risks of using behavioural science: How to avoid its misuse.- Chapter 9: The benefits of applying behavioural science to business: How to get the most value from behavioural science.

Lingua: Inglese

Pubblicato: 2018

(Copertina rigida)