Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns

Autori

• Benjamin Mee

Parametri

• Commercio e vendita
• Economia e affari
• Motivazione e auto-aiuto
• Psicologia
• Saggistica

Maggiori informazioni sul libro

Gives you practical guidelines for managing the six most common conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. This title guides you through a three-step process for replacing unconstructive habits with more effective responses.

Lingua: Inglese

Pubblicato: 2012

(In brossura)