Role of competency mapping in human resource management

A study on implementation of competency mapping in BPO'S

Autori

• Ravi Shankar

Parametri

Pagine

80pagine

Tempo di lettura

3ore

• Economia e affari

Maggiori informazioni sul libro

Exploring the interplay between leadership competencies and organizational change, the book highlights how managers' effectiveness in person-oriented and task-oriented behaviors influences their ability to implement planned changes. It critiques the common practice of isolating outsourcing initiatives, revealing potential pitfalls. Through a case study, it presents frameworks for enhancing a firm's competencies and offers insights into the complexities of organizational change. The work serves as a valuable analytical tool for firms to better plan and monitor their outsourcing strategies.

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Lingua: Inglese

Pubblicato: 2016

(In brossura)