Il libro è attualmente esaurito
Maggiori informazioni sul libro
Focusing on improving customer experience, this book presents a practical approach for service organizations navigating competition and resource constraints. Influenced by W. Edwards Deming and contemporary thinkers, it emphasizes actionable steps rather than an immediate shift in mindset. By prioritizing the goal of enhancing customer satisfaction, it sets a foundation for future transformation and growth within organizations.
Acquisto del libro
Knowing & Applying, Jim Duffy
- Lingua
- Pubblicato
- 2015
- product-detail.submit-box.info.binding
- (In brossura)
Ti avviseremo via email non appena lo rintracceremo.
Metodi di pagamento
Ancora nessuna valutazione.