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The book explores the transformative impact of financial service innovations on traditional banking, highlighting how digital banking firms and FinTech companies challenge established retail banks. It discusses the urgent need for traditional banks to accelerate their digital adoption to prevent losing customers to more agile competitors. The context is further complicated by stagnant growth in mature markets and shrinking profit margins, making customer loyalty increasingly fragile in this rapidly evolving financial landscape.
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The Digital Banking Revolution, Luigi Wewege
- Lingua
- Pubblicato
- 2017
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