Dealing with Dysfunction

Innovative Problem Solving in the Public Sector

Autori

• Jorrit de Jong

Parametri

• 304 pagine
• 11 ore di lettura

• Mappe e viaggi

Maggiori informazioni sul libro

The book delves into the systemic bureaucratic dysfunction plaguing the public sector, offering a fresh perspective on reform. De Jong critiques traditional methods that fail to diagnose issues effectively and emphasizes the importance of engaging various stakeholders. He introduces the "Anna Karenina principle," highlighting the uniqueness of each dysfunctional bureaucracy and the challenges posed by shared responsibilities. Through fourteen case studies from the Kafka Brigade, the author advocates for bottom-up solutions, cross-organizational learning, and innovative leadership to enhance governmental effectiveness and responsiveness.

Lingua: Inglese

Pubblicato: 2016

(In brossura)