Beyond the Balanced Scorecard

Improving Business Intelligence with Analytics

Autori

• Mark Graham Brown

Parametri

• 252 pagine
• 9 ore di lettura

• Ecologia e Ambiente
• Economia e affari
• Tecnologia e Ingegneria

Maggiori informazioni sul libro

Focusing on the need for effective performance measurement, this book highlights the limitations of traditional balanced scorecards. It offers managers advanced metrics to evaluate critical areas such as customer relationships, employee satisfaction, and supplier performance. Readers will learn to create a performance index and access examples of challenging metrics. By emphasizing the importance of accurate data, it aims to enhance business intelligence and overall organizational health.

Lingua: Inglese

Pubblicato: 2007

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