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Focusing on the shift to electronic bill presentment and payment (EBPP), this book outlines how companies can cut costs and enhance efficiency by transitioning from paper-based billing. It highlights the convenience for customers in managing their bills online. The text also provides insights into maximizing time and cost savings for both service providers and customers, while introducing value-added features to enhance customer care and relationship management.
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Electronic Bill Presentment and Payment, Kornel Terplan
- Lingua
- Pubblicato
- 2019
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