How to Say it

Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales a nd Service

Autori

• Jack Griffin

Parametri

Pagine

272pagine

Tempo di lettura

10ore

• Economia e affari

Maggiori informazioni sul libro

Focusing on the integration of sales and customer service, this guide offers practical strategies for effective communication with customers. It includes sample words, phrases, and scripts, along with real-world examples to enhance understanding. The book emphasizes creating lasting relationships to foster repeat business, providing readers with actionable insights to achieve complete customer satisfaction.

Per saperne di più

Lingua: Inglese

Pubblicato: 2013

(In brossura)