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Disponibili: 24 titoli

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Graphic Artist's Guild Handbook of Pricing and Ethical Guidelines
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The Mom Test
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Quality
Lynda King Taylor
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The Art of Giving Quality Service
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Customer Experience Wheel
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Don't Take Our Word for It!
Godfrey Harris
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Human Sigma
John Howland Fleming
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Managing Customer Relationships
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Powerful Phrases for Dealing with Difficult People
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Le tribolazioni di una cassiera
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The Truth About Ikea
Johan Stenebo
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Customer Engagement Value from Accountability to Managing for Results
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Weird things customers say in bookshops
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Sustainable Luxury Brands
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The Social Customer
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Don't Run from Challenging Customers
Uly Meixner
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Marketing For Dummies
Gregory Brooks
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100 Practical Ways to Improve Customer Experience
Martin Newman
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