Service offerings and agreements ITIL 2011 intermediate capability handbook (single copy)

Autori

• Monique A. V. Axelos

Parametri

• 196 pagine
• 7 ore di lettura

• Computer, IT, programmazione
• Tecnologia e Ingegneria

Maggiori informazioni sul libro

This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.

Lingua: Inglese

Pubblicato: 2014

(In brossura)