Parametri
- Pagine
- 352pagine
- Tempo di lettura
- 13ore
Maggiori informazioni sul libro
Updated 10th Anniversary Edition Don't panic. Difficult conversations are inevitable, but the leaders of the Harvard Negotiation Project are here to teach you how to negotiate a pay rise, resolve a dispute or even let someone go. Arming you with the right techniques and tools in this step-by-step guide, you will learn how to manage your feelings, empathise, avoid the blame game and really listen. Difficult Conversationsgives you the know-how to tackle even the most challenging exchanges. With a foreword by Roger Fisher, author of Getting to Yes
Acquisto del libro
Difficult Conversations, Bruce Patton, Douglas Stone, Sheila Heen
- Lingua
- Pubblicato
- 2011
- product-detail.submit-box.info.binding
- (In brossura)
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