The fine art of confident conversation : how to improve your communication skills & build stronger relationshipsDebra FineEsaurito3,5Avvisami
How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You WantMeryl RunionEsaurito3,7Avvisami
Dealing With People You Can't Stand : How to Bring Out the Best in People at their WorstRick BrinkmanEsaurito3,7Avvisami