John Graham incarna uno spirito coraggioso che intraprende una ricerca del senso della vita. Il suo percorso di vita abbraccia avventure giovanili, una stimata carriera nel servizio pubblico e profondi impegni diplomatici. Dopo un profondo incontro personale con la mortalità, Graham ha intrapreso un nuovo capitolo, dedicandosi alla condivisione di lezioni su come affrontare sfide e conflitti. È stato co-fondatore del Giraffe Heroes Project, che celebra e diffonde storie di straordinario coraggio, ispirando milioni di persone verso un cambiamento positivo.
Originally published in 1976, this book discusses the management skills needed to evaluate, implement and control computer-based operation. Every chapter contains detailed check lists which guide the reader to formulate policies to deal with real situations. It provides a practical look at an indispensable tool of management, with a set of guidelines to help get the most out of the available technology.
OutsourcingThe Practical Service Manager Guide to IT Outsourcing A no-nonsense guide to outsourcing IT services. With over 30 years experience in the IT industry, the Practical Service Manager has lived through many outsourcing projects.In-house to onshore, onshore to offshore and offshore to offshore. In this guide to IT Outsourcing The Practical Service Manager sets out a detailed 6-phase approach covering the full outsourcing lifecycle from inception to exit. Packed full of real world experiences - with 23 figures and 36 tables - prepare for a deepdive. No flannel, no history of outsourcing and no fluff. The Practical Service manager gets the job done.