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This resource aims to help retail managers develop the personal and team management skills required to successfully manage a retail operation. Teamwork and customer relations are discussed in detail. Table of contents: * Part 1 - You * Part 2 - Team (team building and team work) * Part 3 - Customer (customer relations and customer service strategies, marketing) * Part 4 - Store (store set up and display).
Acquisto del libro
Smart Retail, Richard Hammond
- Lingua
- Pubblicato
- 2007
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- (In brossura)
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- Titolo
- Smart Retail
- Lingua
- Inglese
- Autori
- Richard Hammond
- Editore
- Pearson Education
- Pubblicato
- 2007
- Formato
- In brossura
- Pagine
- 216
- ISBN10
- 0273712772
- ISBN13
- 9780273712770
- Serie
- Valutazione
- 3,75 su 5
- Descrizione
- This resource aims to help retail managers develop the personal and team management skills required to successfully manage a retail operation. Teamwork and customer relations are discussed in detail. Table of contents: * Part 1 - You * Part 2 - Team (team building and team work) * Part 3 - Customer (customer relations and customer service strategies, marketing) * Part 4 - Store (store set up and display).