Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Autori

• Kerry Patterson

Parametri

• Commercio e vendita
• Economia e affari
• Motivazione e auto-aiuto
• Psicologia
• Saggistica

Maggiori informazioni sul libro

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

Per saperne di più

Lingua: Inglese

Pubblicato: 2013

(Copertina rigida)