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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
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Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.
Acquisto del libro
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition, Kerry Patterson
- Lingua
- Pubblicato
- 2013
- product-detail.submit-box.info.binding
- (Copertina rigida)
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- Lingua
- Inglese
- Autori
- Kerry Patterson
- Pubblicato
- 2013
- Formato
- Copertina rigida
- ISBN10
- 007183060X
- ISBN13
- 9780071830607
- Serie
- Tag
- Saggistica, Commercio, Business & Management, Auto-aiuto, Temi psicologici, Crescita personale, Gestione & HR, Leadership, Comunicazione
- Valutazione
- 4,05 su 5
- Descrizione
- Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.