Il libro è attualmente esaurito
Valutazione del libro
Maggiori informazioni sul libro
Focusing on customer experience, this book offers insights on creating a vision that prioritizes the voice of the customer. It emphasizes the importance of empowering employees to enhance the development, marketing, and sales processes of products and services. By integrating customer feedback into organizational strategies, leaders can foster a culture that not only meets customer needs but also drives business success.
Acquisto del libro
Leading the Customer Experience, Brad Cleveland
- Lingua
- Pubblicato
- 2021
- product-detail.submit-box.info.binding
- (Copertina rigida)
Ti avviseremo via email non appena lo rintracceremo.
Metodi di pagamento
Qui potrebbe esserci la tua recensione.
- Sottotitolo
- How to Chart a Course and Deliver Outstanding Results
- Lingua
- Inglese
- Autori
- Brad Cleveland
- Editore
- Kogan Page
- Pubblicato
- 2021
- Formato
- Copertina rigida
- Pagine
- 280
- ISBN13
- 9781789666892
- Serie
- Valutazione
- 4,75 su 5
- Descrizione
- Focusing on customer experience, this book offers insights on creating a vision that prioritizes the voice of the customer. It emphasizes the importance of empowering employees to enhance the development, marketing, and sales processes of products and services. By integrating customer feedback into organizational strategies, leaders can foster a culture that not only meets customer needs but also drives business success.