The Service Desk Handbook

Autori

• Sanjay J Dhoble
• Govind B Nair

Parametri

• Computer, IT, programmazione
• Tecnologia e Ingegneria

Maggiori informazioni sul libro

The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation’s needs.

Lingua: Inglese

Pubblicato: 2020

(In brossura)