Modern Practices Implemented in Housekeeping by 5 Star Hotels

Hotel housekeeping and modern trends

Autori

• Mayola Fernandes

Parametri

• 200 pagine
• 7 ore di lettura

• Economia e affari

Maggiori informazioni sul libro

The evolving landscape of the hospitality industry presents challenges as guests become more discerning and less brand-loyal, seeking value and luxury experiences. Housekeeping has emerged as a critical function for enhancing customer satisfaction and occupancy rates. Modern trends, including eco-friendly practices, outsourcing, and the integration of technology, are reshaping this department. Reputable hotel chains now position housekeepers as key representatives, encouraging guest interaction to foster a more engaging and profitable environment.

Lingua: Inglese

Pubblicato: 2020

(In brossura)