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Focusing on the integration of service and selling, this book addresses a gap in existing literature by exploring how these two essential business functions can work together effectively. It offers insights into coordinating service improvement with sales strategies, providing practical guidance for enhancing customer experiences while driving sales. This unique perspective aims to equip professionals with the tools to harmonize service and selling efforts for better overall performance.
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Selling in Customer Service, Leon Cai
- Lingua
- Pubblicato
- 2024
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