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Focusing on the critical role of performance measurement, this book emphasizes the necessity for port performance managers to actively engage in benchmarking their operations. As stakeholders, including policymakers and environmental regulators, increasingly demand transparency, ports must align their performance metrics with strategic planning to remain competitive. The text explores the dynamics of competition among port authorities and operators, highlighting the importance of effective communication of achievements in a rapidly evolving marketplace for port services.
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PORT PERFORMANCE, Rabiul Islam
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- 2023
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