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Focusing on exceptional customer service is crucial for businesses aiming to maintain profitability and foster customer loyalty. The book explores strategies and practices that companies can adopt to enhance their service delivery, ensuring that customers have a positive experience that encourages repeat business. Through various insights and examples, it emphasizes the significant impact of customer satisfaction on overall success.
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Award Winning Customer Service, Renee Evenson
- Lingua
- Pubblicato
- 2022
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